Terms and Conditions

This Agreement was last modified on 18 February 2016.

Delivery Details

  • The delivery process will start after the order is confirmed. (However, the maximum period within Dhaka is 3-days and the maximum period outside Dhaka is 7-days will be determined from place to place.)
  • delivery time limit will be maximum of 3 to 7 days depending on location.
  • The authority reserves the right to vary the delivery time from time to time considering the disruption and country conditions.

Return Policy

After receiving the product, if there is any problem with the product such as broken, torn, or not matching the picture, you can return the product by following some rules from the company.

  • Change of mind does not apply to returns.
  • Unboxing video of the product must be captured after receiving the product. (i.e. before opening the product must start video recording which must be submitted as evidence.)
  • Products that do not have any guarantee or warranty, those products should be taken from the delivery man Otherwise returns are not acceptable. (This condition does not apply to internal errors.)
  • For products that have a guarantee or warranty, the warranty benefits of those products should be taken from the company’s outlet. If the company does not have such a dedicated facility then contact us regarding the service.
  • If there is any defect in the product then the return request must be made within 24 hours maximum.
    Or mail the matter.
  • The product must be returned to our office within 5 days. (Except Friday)
  • In order to receive the return of the product, the box and other accessories must be completely intact.

Refund Policy

  • At the time of refund, refund charges in case of BKash/Rocket/Cash or online transaction shall be borne by the customer.
  • Refunds will be issued within 7 business days after the return is processed.
  • Refund will be confirmed within 7 working days from the time the refund request is accepted.
  • Refunds for campaigns and flush sales may take longer than 7 business days (we strive to ensure all refunds are processed within 7 business days).

Changes To This Agreement

We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions by posting the updated terms on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms and Conditions.